Course Duration: 4 Hours
Course Objectives:
· Identify the distinct behaviors, motivations, and stressors of the four different DiSC® behavioral styles.
· Discover your own DiSC® behavioral style.
· Think critically about how your DiSC® behavioral style interacts with other styles in the workplace.
· Learn skills to reduce tension and resolve conflict between team members of differing DiSC® behavioral styles.
· Apply the People Reading technique to your team members to better meet their needs as a leader.
Course Outline:
1. An Introduction to Personality
a. What is personality?
b. Values, beliefs, and behaviors
c. The personality iceberg
d. Personality is a pattern
2. Discovering Your DiSC® Style
a. History of the DiSC® model
b. What is the DiSC® model?
c. Understanding the behavioral styles
i. D
ii. i
iii. S
iv. C
d. Discovering your behavioral style
i. Interpreting your dot
ii. Priorities
iii. Motivators
iv. Stressors
e. A day in the life of each DiSC® behavioral style
3. Understanding Other Styles
a. Video: Galaxy Project DiSC® styles
b. Video: Galaxy Project DiSC® motivators & stressors
c. Video: Galaxy Project DiSC® styles in conflict
d. Understanding other styles
i. What’s difficult
ii. What works
iii. Compare & contrast
4. Building More Effective Relationships
a. Working with a behavioral style that challenges you
b. Techniques to work with the behavioral styles
i. D
ii. I
iii. S
iv. C
c. Workplace effectiveness starts with YOU
i. Customized techniques
ii. Action plan
5. People Reading for Leaders
a. An introduction to People Reading
i. Benefits
ii. Pitfalls
b. People Reading for leaders
i. Technique
ii. Skill practice
6. Review and Reflect
a. Content review
b. Reflection
NCTS courses are customizable by content, length of course and format delivery.