Leadership for First Time Supervisors -
Outline
Course Description:
This workshop focuses on how to better lead your employees to higher performance. Leadership for first-time supervisors is a process of relationship building and setting goals. How well you lead, teach, develop and coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
An easy-to-understand leadership coaching model taught in this workshop will guide you through the process. Prepare yourself to change a few things about yourself in order to lead your employees to better performance.
This training also will help participants navigate and transition from a former peer into a supervisor position.
Course Duration: 4 Day (8 Hour Days)
Course Objectives:
Upon completion of this module the trainee will be able to understand:
● Define leadership, coaching, mentoring, and the GROW model.
● Identify and set appropriate goals using the SMART technique of goal setting.
● Identify the steps necessary in defining the current state or reality of your employee’s situation.
● Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
● Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
● Identify the benefits of building and fostering trust with your employee.
● Identify the steps in giving effective feedback while maintaining trust.
● Identify and overcome common obstacles to the growth and development of your employee.
● Identify when the coaching is at an end and transition your employee to other growth opportunities.
● Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.
Course Content:
Defining Coaching and Mentoring
● Introducing the G.R.O.W. Model
● Goals in the Context of GROW
● Identifying Appropriate Goal Areas
● Getting a Picture of Where You Are
● Choosing Your Final Approach
● Providing Constructive Criticism
● Encouraging Growth and Development
● How to Know When You’ve Achieved Success
How Mentoring Differs from Coaching
● Adapting the GROW Model for Mentoring
● Focusing on the Relationship
NCTS courses can be customized by content, length of course and format delivery.